Frequently Asked Questions

  • Our app offers contact tracing and exposure notifications with full anonymity

  • We are truly committed to privacy!
    We do not collect any personal or identifying information about our subscribers! And we only collect the bare minimum information needed to provide our service when you use the app.

  • You can email us at contact@notillc.co or using the contact form on our website

  • We charge a low monthly subscription, which allows us to provide our service while keeping the app ad-free

  • There are 2 big reasons why our subscription cost is so reasonable:
    1) Because we don’t collect tons of data, we don’t have to pay for huge data centers
    2) We built this app because it’s a service we wanted to use ourselves! We’re motivated to keep it affordable because the public health benefit is more important than massive profits

  • Yes!

    Though few apps use it, both Google and Apple offer a tool that lets an app handle subscriptions anonymously.

    All we know is that whoever is signed into the app store has a subscription, without them telling us anything about you

    We only know the ID we assigned you.

    And because we only collect the bare minimum information as you use our app, there’s no mass of metadata to trace back to a real person

  • download our app from Google or Apple and subscribe. A simple handshake with the appstore confirms your subscription without passing us any data. We generate a random userID for you (we recommend saving it somewhere in case you get a new phone in the future!) and a QR code. After that, you just have to scan the QR code of whoever you're about to have a sexual encounter with and we record only that your two ID's interacted on that date (that's all the data we need)

  • If you test positive for an STI in the future, simply open the app, use our Self Report feature to tell us what date you were tested on, and what STI you tested positive for. We then alert your recent partners (timeframe based on STI and CDC guidelines) that "one of more of your recent partners tested positive for (whichever STI)"
    A nice, anonymous notification, and they know to get tested too